Graftly Terms of Use

Last updated: 8 July 2025

Hi there! Thanks for stopping by Graftly. We're a UK-based platform making it easier for trades and services businesses to stay compliant and organised. Below, you’ll find the terms that apply when you use our website or download any of our documents. It’s the usual legal stuff — but we’ve kept it plain and simple.By using our website, you agree to these terms. If you don’t agree, that’s totally fine — just don’t use the site or any of our materials.

1. Who We Are

Graftly is run by Graftly Ltd (company registration coming soon). For now, you can contact us at info@graftly.co.uk. We’re based in the UK and operate under UK law.

2. What You Can Do (and Can’t Do)

You’re welcome to:
‍
Browse the site

Browse the site
Buy and download templates for use in your own business
Use our documents internally across your teams

But please don't:

Resell or redistribute our templates
Pretend they’re your own work
Use them for anything illegal, misleading, or harmful

We worked hard on these templates — help us keep them useful for everyone.

Looking to download free health and safety templates now? Browse our template library.

3. Buying from Graftly

When you buy a template or product from us:

Payments are processed securely through trusted provider - Stripe
You’ll get instant access via download
Because our products are digital, we don’t offer refunds once something’s been downloaded — unless there's a technical fault on our side

If you run into a problem, email our support team — we’ll always do our best to help.

4. Accounts (When We Offer Them)

When we launch account logins in future:

Keep your login details secure
You’re responsible for anything that happens under your account
We reserve the right to suspend or delete accounts that breach these terms

5. Intellectual Property

Everything you see on Graftly — templates, logos, designs, text — belongs to us (unless stated otherwise). When you buy a template, you’re getting a licence to use it, not ownership.

You can customise and adapt templates to suit your business — but you can’t resell or redistribute them in any form.

6. Legal Bits

We do our best to ensure everything we offer is helpful, accurate and up-to-date. That said:

Our templates are general in nature — they may need tailoring for your specific situation
We’re not responsible for any issues that come from using them incorrectly or without professional advice
Graftly won’t be liable for any loss or damage related to your use of the site or documents

Always sense-check important documents with a qualified professional if you’re unsure.

Check out our Privacy Policy for more information on how we handle and process your data.

7. Updates to These Terms

We might update these terms from time to time. If we make big changes, we’ll let you know. But by continuing to use the site, you’re agreeing to the latest version.

8. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be handled through the UK legal system.

9. Questions?

We’re all about keeping things simple and helpful. If you’ve got a question about anything here, just drop us a line at info@graftly.co.uk — we’re always happy to help. Or, you can check out our FAQ page. Plus, we've got a massive library of free resources you can reference at any time.